Test Center Application Form

This form is to be completed by testing centers in North America as part of the onboarding process. If your center is not located in North America, click here.

There are 4 pages within this form, including a document upload section on the last page.

If necessary, you can save the form at any time and complete it later.

We recommend that you have all of the following prior to starting this form:

Measurements of desks in the exam room
Center seating plan to upload (ensure this shows the candidate facing direction and that every desk/computer is numbered)
Internet speed test of testing computers
Candidate journey video (this can be filmed on your phone and should show what a candidate sees upon entering your center):
- Start from the entrance door to the building, panning the outdoor area.
- Move through the center to the exam room.
- Ensure you are recording bathrooms, lockers, reception, etc. on video so we can see the full candidate journey that they would experience on exam day.
- You don’t necessarily need to narrate the video, and you don’t need to edit it. We will do any editing needed on our end once received.

Please note: If you are unable to take a candidate journey video, we will accept detailed photos of your center (externally and internally, including lockers, bathroom locations, and multiple views of the exam room). A candidate journey video is preferred.

Help

For questions or assistance, contact us at:

TCNsupport@surpass.com

Test Center Application Form

"*" indicates required fields

Step 1 of 4

Center Details

Contact Details for Center*

Add contact(s) who should receive communications about exams. (Click the plus (+) icon to add more rows)

Name

Phone Number

Email Address

Emergency Contact Information for the Test Center*

Provide the name and number of someone we can reach during off-hours or in an emergency.

Name

Phone Number

Test Center Address*

Access Instructions*

Describe any relevant access info (e.g., “Entrance on side street. Reception and testing rooms on second floor”). Enter "N/A" if not applicable.

What3Words Location*

Visit what3words.com and provide the three-word code for your center entrance (e.g., ///pretty.needed.chill)

Google Maps Link*

Zoom in on your test center in Google Maps, copy the link from the browser bar, and paste it here.

Which days can your center deliver exams?*

Check all that apply:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Center Opening Time*

Center Closing Time*

Transportation & Parking

Is there public transportation available to the test center?*

(Select from dropdown list)

Is parking available?*

(Select from dropdown list)

Is there accessible parking?*

(Select from dropdown list)

Availability*

What is the total number of computers available for Surpass delivery at your test center?

Number of Testing Rooms*

How many testing rooms does your center have, excluding any private rooms?

Seat Capacity Breakdown by Room*

Please list each room name or number, followed by its capacity (excluding private rooms). The sum of all rooms listed here should match your total capacity. Example: Room 1 – 12 Room 2 – 16

Are private rooms available?*

Please state how many:*

Please enter a number greater than or equal to 1.

Facility and Amenities

Is there a reception/check-in area?*

Are there bathroom facilities in the reception area?

Are there bathroom facilities away from the reception area?

Is there a private area for ID checks (for religious purposes)?*

Private Area for ID checks:

Is there a separate waiting area for candidates?*

Separate Waiting Area:

Where are candidates able to store belongings?*

Belonging Storage:

Is drinking water available for candidates?*

What food/refreshment facilities are available on-site?*

Food Facilities:

Does the test center have AC?*

Do rooms with natural light have window coverings/blinds that can be used?*

Are exam rooms quiet and away from both internal and external noise distractions?*

Is CCTV with audio/visual recording available in the exam rooms?*

Accessibility

A note on accessibility:
Please ensure you are choosing "N/A" where the below isn't applicable, for example if there are no stairs in the building a ramp would be "N/A".

Accessible entrance/internal doors?*

Ramps?*

Elevators (lifts)?*

Accessible bathroom facilities?*

Height-adjustable desks (for sitting/standing)?*

Ergonomic/fully adjustable chairs?*

Screen overlays (colored overlays for visual needs)?*

A quiet, private, safe space?*

e.g. for religious purposes/breastfeeding

Noise cancelling headphones/earplugs?*

Secure refrigerator space for storing medication (if required)?*

Test Center Application Form

Help

Test Center Application Form

Center Details

Transportation & Parking

Facility and Amenities

Accessibility

Exam Equipment